Shur Kill Targets LLC has a "No Hassle Full Refund Return Policy" for all unopened merchandise returned to us within thirty (30) days of delivery. Additionally, we'll pay the return shipping costs if the return is a result of our error. (example: We shipped you incorrect or defective merchandise) If not our error, the merchandise must be returned to us Prepaid.
You should expect to receive your refund within three (3) weeks of giving your package to the return shipper. However, in many cases you will receive a refund more quickly. This three (3) week time period includes the transit time for us to receive your return package from the shipper (normally 5 to 8 business days), the time it takes us to process your return once we receive it (normally 2-3 business days), and the time it takes your bank to process our refund request (normally 3 to 7 business days).
If you need to return merchandise, please Contact Us with your order number and details about the merchandise you would like to return. We will respond within 24-48 hours with Return Material Authorization (RMA) Instructions.
We can ship our products to virtually any address in the world.
USA Customers - We ship "Flat Rate" via USPS (1st Class or Priority Mail for Kits) and "Flat Rate" via UPS (ground) for Box of 12 kits. This includes all USA Customers, including Alaska & Hawaii - (USA Shooting Ranges, Dealers, Retailers, and Consumers).
Outside The USA Customers - Shipping Charges will be added to invoice at checkout.
- After foreign customer selects USPS-Fedex or UPS shipping estimate, shipping charges from our Oregon, USA warehouse, the "Shipping Charges" will be added to your invoice at checkout.
Please note that the shipping rates for the merchandise we sell are weight-based and reflects the policies and shipping charges of the shipping companies we use, in that, all weights will be rounded up to the next full pound.