Shur Kill Targets LLC has a "No Hassle Full Refund Return Policy" for all unopened merchandise returned to us within thirty (30) days of delivery. Additionally, we'll pay the return shipping costs if the return is a result of our error. (example: We shipped you incorrect or defective merchandise) If not our error, the merchandise must be returned to us Prepaid.
You should expect to receive your refund within three (3) weeks of giving your package to the return shipper. However, in many cases you will receive a refund more quickly. This three (3) week time period includes the transit time for us to receive your return package from the shipper (normally 5 to 8 business days), the time it takes us to process your return once we receive it (normally 2-3 business days), and the time it takes your bank to process our refund request (normally 3 to 7 business days).
If you need to return merchandise, please Contact Us with your order number and details about the merchandise you would like to return. We will respond within 24-48 hours with Return Material Authorization (RMA) Instructions.
We can ship our products to virtually any address in the world.
Shipping Charges For Consumer Customers Located In The Continental USA:
- Quantity of 1 "Gun Hunter Target Kit" is shipped via United States Postal Service (USPS) 1st Class Mail from Oregon, delivered within 1-3 days (depending on your postal zone).You Pay Flat Rate Shipping Cost of $5.00.
- Quantity of 1 "Bow Hunter Target Kit" or Any Target Bulk Pack" is shipped via USPS Parcel Select Ground from Oregon, delivered within 2-9 days (depending on your postal zone). You Pay Flat Rate Shipping Cost of $7.00.
- Quantity of 2-4 "Target Kits or Bulk Packs" are shipped via USPA Select Ground from Oregon, delivered within 2-9 days (depending on your postal zone) Shipping is FREE.
- Quantity of 5-10 "Target Kits or Bulk Packs" are shipped via UPS or Fedex from Oregon, delivered within 2-9 days (depending on your shipping zone). Shipping is FREE.
Shipping Charges For USA Customers Located In Alaska & Hawaii:
- Customers located in Alaska & Hawaii must purchase quantity of five (5) items or more to receive "FREE Shipping".
Shipping Charges For Dealer/ReSeller/Wholesaler/Distributor Customers Located in the USA:
- Quantity of 10 or more Kits or Bulk Packs (minimum order) are shipped via UPS or Fedex from Oregon. Shipping is FREE.
For Consumers/Dealers/ReSellers/Wholesalers/Distributors Customers Located Outside the USA:
- After customer selects USPS, UPS or Fedex shipping charges from our Oregon, USA warehouse, the "Shipping Charges" will be added to your invoice at checkout.
Please note that the shipping rates for the merchandise we sell are weight-based and reflects the policies and shipping charges of the shipping companies we use, in that, all weights will be rounded up to the next full pound.